More and more often our SME clients are requesting a managed service for their Cisco communication solutions.
Cisco services this market via its partners. For us it is therefore of great importance to establish a strong channel so that these services can be delivered. With their specific knowledge and skills, Conceptsales helped us throughout the entire process – from training to operational model and from business plan to building the right portfolio with our partners. This meant that many of our partners were able to transform their business model or to improve it by offering managed services to our clients. This concept has already resulted in more sales and a very high level of client satisfaction! — Hendrik Blokhuis, Management Board, Cisco