Vision

We believe that our clients can achieve increased sales, margin and recurring business by working on the principle of client needs. By using that approach, ICT companies shall be able to improve their sales profitability and therefore secure their future and develop added value, specifically in times of changing conditions.

Mission

• We organise & develop the sales and portfolio management skills of the staff at ICT companies and deliver a concrete, result-focussed contribution so that our clients can continuously achieve higher sales profitability.
• We do this by deploying professional and dedicated consultants and trainers that are decisive, use best practises and focus on continuous improvement.
• Experienced professionals enjoy working at Conceptsales and they are some of the very best because clients always have interesting challenges and they are given the opportunity for personal development.
• Conceptsales creates value for shareholders, by creating value for its clients.

Strategy

The way in which we realise our ambition:

• We focus on profitability for the client in everything we do.
• Conceptsales is well known among ICT companies with more than 10 staff. The market positions us in the field of portfolio management and sales training & coaching for ICT companies that wish to deliver continuously higher added value to their clients. The market knows us for our seminars, congresses, publications, blogs and communications in our professional field.
• Our consultants are able to ensure that our clients gain maximum benefit from the knowledge and experience that we have already built up. Our professionals are proud, satisfied and some of the very best in the business.
• We are unique because we combine process and content and, as a result, are therefore able to add much more decisive value in the ICT sector than traditional consultancy, training and coaching firms that lack the market knowledge.
• Clients are satisfied and remain loyal in the long term because we keep on adding value. We deliver services that generate concrete results and continuous improvement.
• Innovation, staff training and recruiting personnel with the same drive and personality are crucial for our growth plans.
• The development of best practises and the delivery of our services are mainly undertaken in the Netherlands. Our IP is initially used by the Conceptsales partners in Europe and subsequently in other parts of the world.

History and future

Conceptsales, which was founded in 2004 by Menno Zorn and Johanan Bos, makes a positive difference to ICT companies that wish to increase their sales profitability through portfolio development and sales training & coaching.

Following its establishment, Conceptsales grew rapidly by setting up services for ICT companies. For example, Conceptsales was engaged to set up a managed services unit for an ICT company with 200 staff. This business unit was successfully established and within just a few years was already achieving recurring sales of approximately € 8 million. Our client’s decisiveness, combined with the knowledge and experience of Conceptsales has ensured that a successful and profitable services division has been created. In addition, Conceptsales was also involved in the launch of an online workstation proposition for a large telecoms provider in the Netherlands. Together with the client’s team we ensured that it became the largest provider of online workstations in the Netherlands in a short period of time. These successes were followed rapidly by more clients with assignments in the field of business planning for (managed) services, development of (managed) services, production of sales material, providing sales training and coaching for participants and the configuration of operational departments so that the portfolio could also be delivered profitably. The team has now been expanded to 10 permanent members of staff plus a number of people who are regularly contracted in.

In the coming years Conceptsales aims to develop further into the first-choice partner for ICT companies that wish to increase their sales profitability. We aim to set ourselves apart from the competition by utilising the knowledge and experience of our people, combined with our blueprints and processes. For our clients this results in high-quality services that match market needs. Our clients also benefit from proven sales methods and resources for successfully marketing the service portfolio.